Our Mission
The Puerto Rico Convention Bureau is a team of professionals that promotes and develops group/convention business through an integrated marketing strategy to strengthen the Island`s economic growth and enhance the visibility of our members and business partners.
Our Vision
Our vision is to make Puerto Rico the Preferred Meetings Destination of the Americas and to make the Bureau the best destination marketing organization in the world.
Our Promise of Smooth
To be responsive by having experienced sales professionals respond to inquiries on the same business day and follow up with hotels and suppliers to insure that you receive proposals on schedule.
To be efficient by quickly assessing your needs and presenting your business to hotels, resorts, and other Bureau members that match your specifications.
To stay current by providing you with the most up-to-date information and materials on hotels and resorts, meeting facilities, local attractions, events, and other services. We want to be your most reliable source available to plan every facet of your meeting or convention in Puerto Rico.
To educate you and/or your clients in person by scheduling, accompanying and transporting you to meeting sites and areas, and helping you inspect properties that match your specifications. We will also provide you with an in-depth overview of Puerto Rico.
To maintain high standards by providing services from over 350 local Bureau members to satisfy your program`s requirements. Hoteliers and other vendors that are Bureau members must adhere to and maintain the highest levels of quality and reliability.
To support you by providing help in the form of creative ideas, marketing expertise, and professionally produced promotional materials for the marketing of your meeting.
To serve your best interests by working to maintain the integrity of our relationship -- we partner with independent meeting planners and travel agents and never solicit business from your clients.
To be easily accessible to you via a broad regional sales network, by participation in industry tradeshows, conferences, and other events; and through our easy-to-use, informative web site.